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Frequently Asked Questions

RediClinics are high-quality convenient care clinics located inside retail stores that include pharmacy services. They are staffed by clinicians, who are trained and licensed to treat common conditions and provide preventive services, in collaboration with local physicians.
We treat patients 18 months and older.
RediClinic’s clinicians treat 25 to 30 common conditions such as strep throat, ear infections, urinary tract infections, and skin rashes. Clinicians are able to order prescriptions for these conditions when appropriate. Click here to see a list of our services.
RediClinic’s clinicians provide a broad range of preventive services, including blood screening tests, immunizations, and basic physical exams. Click here to see a list of our services.
At RediClinic, you can receive most common blood tests. Our tests include, but are not limited to, screenings for high cholesterol, diabetes, heart disease, liver and kidney function, thyroid disease, allergies, prostatic specific antigen (PSA), and osteoporosis*. Our panels combine our most popular exams at a discounted price to give you an even better value for your money!
*In select locations
RediClinics are staffed by licensed Nurse Practitioners or Physicians Assistants. All Clinicians are also supported by physicians who provide oversight to the clinics and are affiliated with a local healthcare system. RediClinic Clinicians provide treatment for more than 25 common conditions, such as strep throat and ear infections. They also provide health screening tests, vaccinations and physicals.
RediClinic clinicians operate under the supervision of local physicians. This medical oversight ensures that you receive high-quality, professional care.
For your convenience, RediClinics are located inside select HEB stores. Use the zip code search at the top of the page to see if we’re already in your neighborhood.
RediClinics are usually located at the front of the store, near the pharmacy and check-out counters.
RediClinics are open seven days a week, including extended hours during weekdays. RediClinics also are open on most holidays. Click here to find out when your neighborhood RediClinic is open.
You do not need an appointment; patients are seen on a first-come, first-served basis.
No. RediClinics have a limited scope of practice, which is one of the reasons you’re in and out so fast. RediClinic clinicians do not treat broken bones, lacerations, or chronic conditions, such as high cholesterol, high blood pressure, or diabetes. However, RediClinic clinicians do administer screening tests that are related to the above-mentioned chronic conditions.
No, they cannot treat nor prescribe for chronic conditions.
Some screening and test results are available immediately. Lab results are now available online at MyRediClinic.com. MyRediClinic.com is an online service giving RediClinic patients anytime access to view lab results, send a message to RediClinic, review and pay their bill, and much more! Anytime, Anywhere – Sign In Today!

If you have questions, please contact customer relations at: 1.866.607.Redi (7334)
My RediClinic is an online service exclusively for RediClinic patients. My RediClinic gives our patients anytime access to valuable information and services online—information that is secure and confidential. The patient portal provides a wealth of convenient online services:
• View lab results
• Exchange messages with RediClinic
• Review and pay billing statements
• Research health topics
• Review personal health information
• Complete and update medical forms
• Update your profile and contact information

Click here to access My RediClinic.
Easy Pay is a pre-authorized bill pay system. A patient gives permission for RediClinic to charge their credit card automatically in the future. RediClinic will not place a “hold” for any amount on their card in the interim. The charge only occurs after their medical claims are processed and paid by their insurance, and only if we identify that they owe additional payment for their appointment. Learn more

Treatment for a condition such as the common cold, strep throat, ear infections, urinary tract infections, rashes, and more costs $89 or, when applicable, your insurance co-pay. The cost of some diagnostic tests may be an additional charge. Our preventive services, including screening tests and panels, vaccinations, and physicals, have varying prices, starting at $19.
RediClinic now accepts Aetna, Blue Cross Blue Shield, CIGNA, Humana, UnitedHealthcare, and many regional carriers. Click here to see which carriers are accepted at your neighborhood RediClinic. Check with your carrier to find your specific co-pay for the use of RediClinic.
Click here to learn more about patient medical records.
Ask your local clinician at one of our locations.
Submit a question online.
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