COVID-19 Message Page

March 13, 2020

A Message from RediClinic COO

Our hearts go out to all those affected by the COVID-19 virus. The health and safety of all our clinical staff – as well as our patients – is our number one priority. It is our mission is provide easy access to high-quality care in an environment of safety. The health and well-being of our communities drives our mission.

At RediClinic, we have taken immediate action to put safeguards in place to ensure our providers and clinic assistants have everything they need to remain protected and to provide safe and thorough patient care. It is clinical protocol to maintain an environment of safety at RediClinic. We will continue to adhere to cleaning and sanitation practices of all high contact areas, as well as practice proper and efficient hand hygiene in accordance with RediClinic standards and procedures.

Other areas of immediate actions include:

  • Continuous education to staff on COVID-19 signs and symptoms
  • Arming each patient with Centers for Disease Control (CDC) information and facts
  • Remaining cautious by ensuring staff stay home, if presenting symptoms

We continue to monitor the situation closely and follow the guidance of the CDC, local and state health departments to quickly act and take the appropriate precautions as necessary. We encourage our patients to visit the Centers for Disease Control and Prevention (CDC) website for the most up-to-date information and facts on COVID-19.

Now more than ever, we are incredibly grateful to our own valued healthcare team of providers and staff for their hard work and dedication.

We will continue to be here for our patients, our associates, and our communities; and thank you for your continued support.

Stay healthy and be safe.

Shannon Blair
Chief Operating Officer

April 27th, 2020 | 6:30 am

Today we’re resuming in-clinic operations – by appointment only – in Houston, Austin, and San Antonio – offering such services as health screenings, vaccinations, TB testing, physicals, and more. During this time, we are not accepting walk-in patients.

We are taking proper safety measures before every in-clinic patient visit by enforcing a COVID-19 screening online here at 

April 6th, 2020 | 6:30 am

RediClinic@Home Now Available; On-site Visits Temporarily Suspended

Today we have transitioned from on-site visits to video visits with the launch of our new, telehealth service: RediClinic@Home! From the comfort of your home, you can connect virtually with one of our RediClinic providers to receive high-quality care for common medical conditions, and more, seven days a week with extended hours. To start your video visit, go to

Out of an abundance of caution and concern for the health and safety of our associates and patients, we have temporarily suspended operations at our brick and mortar RediClinic and RediClinic Express locations.


March 16th, 2020 | 6:30 am

RediClinic Visit Procedures

  • For the health and safety of patients and staff, we are asking only the patient – and one parent or guardian of a minor(s) if applies – to wait in the lobby area at their visit.

  • In efforts to effectively manage patient flow and visits during this time, we strongly encourage patients to schedule an appointment online: Simply book your next RediClinic visit here.

March 13th, 2020 | 6:30 am

Prescreening – COVID-19 Notice: Contact your primary care provider or local city/county health department IF

  • You have symptoms of a respiratory condition (cough, shortness of breath, fever)

  • You have you recently traveled to an area with ongoing spread of COVID-19 within the past 14 days

  • You have had close contact with a person known to have COVID-19